Shipping policy
Shipping Policy
Thank you for your order.
Processing Time
Most orders are processed within 2–5 business days before shipment.
During holidays, product launches, or promotional periods, processing times may be slightly longer.
Shipping
Delivery times depend on your shipping destination and carrier.
Once your order ships, you will receive a confirmation email with tracking information when available.
Delays
Shipping estimates are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside our control may affect delivery times.
Incorrect Addresses
Please verify your shipping address before placing your order.
We cannot guarantee replacement or refunds for orders shipped to an incorrect address provided during checkout.
Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us as soon as possible.
Email: support@jonathanmorrow.org
We will work with the shipping carrier and our fulfillment partner to resolve the issue.