Shipping policy

Shipping Policy

Thank you for your order.

Processing Time

Most orders are processed within 2–5 business days before shipment.

During holidays, product launches, or promotional periods, processing times may be slightly longer.

Shipping

Delivery times depend on your shipping destination and carrier.

Once your order ships, you will receive a confirmation email with tracking information when available.

Delays

Shipping estimates are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside our control may affect delivery times.

Incorrect Addresses

Please verify your shipping address before placing your order.

We cannot guarantee replacement or refunds for orders shipped to an incorrect address provided during checkout.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us as soon as possible.

Email: support@jonathanmorrow.org

We will work with the shipping carrier and our fulfillment partner to resolve the issue.